Lilibet Privacy Policy

We at Lilibet respect your privacy and are fully committed to protecting the personal data you share with us. This Lilibet Privacy Policy explains what information we collect when you register, deposit, play, or otherwise interact with our platform at https://no.lilibet.com/, how we use that information, and what rights you have regarding your personal data. By creating a Lilibet account or using our services, you agree to the practices described below.

Who We Are

Lilibet is owned and operated by Continental Solutions Limited BV, company number 148806, registered at Korporaalweg 10, Willemstad, Curaçao. We hold a valid licence from the Curaçao Gaming Authority, licence number OGL/2024/1208/0715, and we have been serving players since 2019. Our services are directed at players in Norway, and our platform is available in Norwegian and English.

Information We Collect

When you register a Lilibet account or complete a Lilibet login, we collect information necessary to verify your identity and provide our services. This includes:

• We collect your full name, date of birth, address, email, and phone number when you register
• We collect identification documents and proof of address for verification purposes, especially before your first withdrawal
• We collect payment details related to your Lilibet deposit and Lilibet withdrawal transactions
• We collect data about your gaming activity, including slots played, wagers placed, bonuses claimed, and sports bets made
• We record your IP address, device information, browser type, and login timestamps whenever you access our Lilibet casino app or website
• We collect communication records when you contact our customer support team via live chat or email

How We Use Your Information

We use the information we collect for a variety of legitimate purposes connected to operating our Lilibet online casino. Specifically, we use your data to:

• We verify your identity and age to ensure you meet our eligibility requirements
• We process your Lilibet deposit and withdrawal requests securely and efficiently
• We manage your account, including your Lilibet bonus history, wagering progress, and loyalty offers
• We personalise promotional content, such as a Lilibet promo code or Lilibet bonus code offer, based on your preferences and activity
• We detect and prevent fraud, money laundering, and any attempt to manipulate our bonus terms
• We comply with our licensing obligations under the Curaçao Gaming Authority
• We send you service-related communications, including updates about your account, new Lilibet free spins offers, or changes to our terms

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website and within our Lilibet casino app. Cookies allow us to remember your login details, currency preference, and session activity so that using our platform feels smooth and consistent. We also use cookies to analyse traffic patterns and improve our games, promotions, and overall Lilibet casino experience. You can manage or disable cookies through your browser settings, though doing so may limit certain features of our site.

How We Share Your Information

We do not sell your personal data to third parties. However, we may share information with:

• We share data with payment processors to complete your Lilibet deposit or withdrawal request
• We share data with identity verification providers to confirm your age and identity
• We share data with regulatory authorities, including the Curaçao Gaming Authority, when legally required
• We share data with game and live casino providers such as NetEnt, Evolution, Pragmatic Play, and other studios featured on our platform, strictly to facilitate gameplay
• We share data with fraud prevention and security services to protect our players and our business

Data Security

We take data security seriously and implement industry-standard measures, including encryption, secure servers, and restricted internal access, to protect the information you provide us. While we work hard to safeguard your data, we encourage you to also protect your own account by using a strong password and never sharing your Lilibet casino login credentials with others.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterwards, in line with our legal and regulatory obligations. Where you request account closure, we may still be required to retain certain records, such as transaction history, to comply with anti-money laundering regulations.

Your Rights

We recognise that you have rights regarding the personal data we hold about you. These include:

• You have the right to request access to the personal data we hold about you
• You have the right to request correction of inaccurate or incomplete information
• You have the right to request deletion of your data, subject to our legal retention requirements
• You have the right to object to certain types of processing, including marketing communications
• You have the right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, you may contact our support team directly at kundeservice@no.lilibet.com, and we will respond in accordance with applicable data protection regulations.

Age and Eligibility Restrictions

We only permit registration and play from individuals who meet the minimum legal gambling age in their jurisdiction. We do not knowingly collect data from minors. If we discover that an account has been created by someone underage, we will close the account immediately and take appropriate action.

Restricted Territories

Our services are not available to residents of certain countries, including Afghanistan, Bulgaria, Denmark, France, Iran, Latvia, Lithuania, Portugal, Romania, the Russian Federation, the Netherlands and its overseas territories, Turkey, Ukraine, the United Kingdom, the United States and its overseas territories, and other listed jurisdictions. We reserve the right to verify your location and restrict access accordingly.

Third-Party Links

Our platform may contain links to third-party websites, including payment providers and affiliate partners. We are not responsible for the privacy practices of these external sites, and we encourage you to review their respective privacy policies before submitting any personal information.

Changes to This Privacy Policy

We may update this Lilibet Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post any updates on this page, and we encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this policy, how we handle your data, or how to manage your Lilibet account, please contact our customer support team, available 24/7 via live chat or email at kundeservice@no.lilibet.com. We are here to help with any privacy-related concerns you may have.